If I have a JIRA issue with a field that can have more than one value, how should a report count the values in all the issues? For example, issue TEST-1 has the values "Alice" and "Bob" in the field, and issue TEST-2 has the values "Bob" and "Charlie". Do the counts look like this:
Alice - 1
Bob - 2
Charlie - 1
or this:
"Alice, Bob" 1
"Bob, Charlie" 1
JIRA 4.3 and earlier chose the first way for custom multiselect fields. JIRA 4.4 and later have changed it to the second way (accidentally?) and some people are not impressed. I think that the first way seems more like a natural combination of the histograms of the different values.
Note that since JIRA enforces an order for all the options for a custom multiselect field we don't have to deal with the theoretical question of whether ["Alice", "Bob"] is the same as ["Bob", "Alice"].
Alice - 1
Bob - 2
Charlie - 1
or this:
"Alice, Bob" 1
"Bob, Charlie" 1
JIRA 4.3 and earlier chose the first way for custom multiselect fields. JIRA 4.4 and later have changed it to the second way (accidentally?) and some people are not impressed. I think that the first way seems more like a natural combination of the histograms of the different values.
Note that since JIRA enforces an order for all the options for a custom multiselect field we don't have to deal with the theoretical question of whether ["Alice", "Bob"] is the same as ["Bob", "Alice"].